top of page

FAQ

  • How do I know what Zone I'm in?
    The 4 Zones we use to identify customers depends on the day you get your TRASH, not recycling, picked up. Monday Trash Pickup - Zone 1 Tuesday Trash Pickup - Zone 2 Wednesday Trash Pickup - Zone 3 Thursday Trash Pickup - Zone 4
  • What is and is not allowed in my trash bin?
    We only accept regular household trash. No construction debris, lawn clippings, or leaves are allowed. If you find yourself with anything that you need removed and isn't allowed in the bins, email us at Carlos@GoCTR.Biz and we'll help offer you an estimate for the cost of the removal as it does not come included with your regular trash and recycling services.
  • Can I have extra boxes or recycling out aside my bins? What about extra trash?
    You can have extra recycling out and we will not charge extra for it, as long as it's a reasonable amount. Extra trash will be charged depending on the size and weight of the extra trash. Email us at Carlos@GoCTR.Biz about any questions regarding extra trash or bulk items.
  • Where can I get a schedule?
    Every year we send out yearly updated calendars divided by the 4 zones we service curbside pickup to our Facebook page. They are pinned to the top of the feed for your convenience. Check them out here: https://www.facebook.com/100063608676970/posts/pfbid0FKedgoQkUEkxjcMs2sYb6MaNhQcwTFdSUPM3BvXMmJv6zD1Qs9dL6YjaubRAMxkhl/?mibextid=cr9u03
  • Do you offer any discounts?
    Yes! We offer a discount if you decide to pay yearly! Yearly means you're covered for the next 12 months, not throughout the end of the year. Just call us at (609) 377-2152 and ask!
  • What do I do with my old companies bins?
    We are not allowed to do anything related to your old bins from your previous provider. For us to dispose of them, your previous waste provider must have given you consent to do as you please with their old bins.
  • Can I pay monthly?
    We only implement quarterly and yearly billing cycles.
  • What would be considered bulk?
    Anything from construction debris, appliances, furniture, metal and more is considered bulk. Just email us at Carlos@GoCTR.Biz for any questions!
bottom of page